Akoma
Get in touch with your clients the way they like
akoma platform is an intuitive web-based agent workspace making it easy for agents to effectively engage with their audience across various channels such as WhatsApp, Twitter, Facebook Messenger, and Email.
With robust reporting & analytics capabilities, it’s easy to monitor and enhance your business KPIs to insure ROI.
Just What Your Business Needs
Web Dashboard
Get control of everything from the Web Console UI.
Send and receive messages
We support text, location and media messages (images, audio, videos, documents or archives).
Message Scheduling
With scheduled message you can define the date and time for specific message to be sent to customer or group of customers.
Statistics
Get full statistics about your customer communication with a lot of reports which will empower your marketing and to improve your services.
Customer Survey
You can send a survey for your customers to evaluate your services either manually by agents or automated triggered by platform integration.
Self-services
Get the power of Digital transformation to automate your services with no agent involvement.
Worldwide scale
Borderless communications. Any country, any phone number 24/7 get closer to your customers.
Chatbots
Allow auto reply with your chatbot to update and notify or collect information from your customers.
Get in touch with your clients the way they like
Akoma will get you much closer with your customers beside your other communicant channels to stay in the competition.
